Terms and Conditions

Please take time to read our Terms & Conditions, by placing an order you are stating that you have read and understood them. 

  1. Dasco is a brand that is owned and operated by Dunkelman & Son. Unit 1, Eagle Avenue, Magnetic Park, Desborough, Northamptonshire, NN14 2WD.
  2. This website is operated by Dunkelman & Son, throughout this site, the terms “we”, “us” and our, refer to Dunkelman & Son.
  3. We reserve the right to change these terms and conditions at any time, without advance warning. Any such changes will take effect when the adjusted Terms & Conditions are posted on the website. It is your responsibility to read the Terms & Conditions on each occasion that you use this website, your continued use of the website signifies your acceptance to be bound by our latest Terms & Conditions.       
  4. If you are not a consumer, you confirm that you have the authority to bind any business on whose behalf you are using this website and placing any business.
  5. When you place an order via our website, we will send you an order confirmation email detailing the product/s you have ordered. Please note that this e-mail acknowledgment is not an order confirmation or order acceptance from us.    
  6. Acceptance of your order and the completion of the contract between you and Dunkelman & Son will take place on the despatch of your order unless we notify you that your order has not been accepted or you have cancelled the order.
  7. Every effort is taken to ensure that the information contained on our website is correct and up to date. However, we disclaim all warranties and representations as to the accuracy of any information contained on the website if at any time it becomes inadvertently out of date or incomplete. We cannot be held responsible for any loss or damage that arise from the use of this information.
  8. Whilst we try to ensure that all prices on our website are accurate and correct, errors may occur. If we discover an error in any price of goods you have ordered, we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you, we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.    
  9. We cannot be held responsible for the accuracy or the reliability of the access to this site. Neither will we assume responsibility for the content of any other website to which this site may be linked with. These links are provided for your convenience only.
  10. Our aim is to deliver goods of the highest quality. Every effort is made to display only items that are in stock or which can be despatched to you quickly and directly from our warehouse. From time to time, we may be unable to meet our usual delivery times due to certain items being unavailable, in which case we will inform you accordingly. If this does occur, you will be given the opportunity to order an alternative to the product ordered or to cancel your order.
  11. We cannot be held responsible for the accuracy of images and the reproduction of specific colours of products offered on our website. 
  12. All prices quoted are British pounds sterling and are inclusive of value added tax VAT at the appropriate rate. If the prices change between the time of your placing and receiving your order, we will honour the original price. Orders are accepted at the sole discretion of our selves and are subject to your credit or debit card being authorised for the transaction. All transactions are conducted by OPAYO via a secure server.
  13. These conditions and terms of trade are governed and constructed by English law. English courts will resolve any disputes. The terms and conditions do not affect your statutory rights as a customer.

Distance Selling Regulations: -

Under the Distance Selling Regulations you have the right to cancel your order within 14 days and this 14-day period begins the day after the receipt of goods. Should you wish to cancel your order under these regulations it must be in writing, by fax or by e-mail. Telephone cancellations cannot be accepted. All items returned under these regulations must be received by our warehouse within 7 days and be unopened, unused, in the original packaging, in a re-sellable and reusable condition. Under these regulations all goods are returned at your expense.

Damaged Items: -

If an item arrived damaged, please retain all the packaging materials including the outer carton that your order arrived in. If the outer carton was severely damaged in transit you must inform the us immediately so we can assist you and arrange a solution.
 
Missing or Incorrect Item: -

If an item from your order is missing or is incorrect, please contact us immediately and we will endeavour to correct any issues.